At Infomaze Technology (accessible at https://techanalysis.in/), we specialize in delivering software services and website development solutions. As we provide digital services rather than physical goods, this Shipping and Delivery Policy explains how, when, and in what format our digital deliverables are provided to clients.

1. Nature of Deliverables

Our services involve delivering digital products and services, including but not limited to:

• Custom software solutions (applications, tools, etc.)
• Website designs, layouts, and functional websites
• Source code, design files, or related project documents
• Maintenance updates or modifications

These deliverables are shared in electronic formats such as ZIP files, PDF documents, or via live hosting and deployment platforms.

2. Delivery Timelines

We strive to adhere to the delivery timelines specified in our agreements or project contracts. Delivery timelines depend on:

• The complexity and scope of the project
• Timely approvals, feedback, or content from the client
• Pre-agreed milestones or schedules

2.1 Standard Delivery Timeline

• Initial drafts or prototypes: Delivered within the timeline stated in the project proposal (e.g., 1-2 weeks for small projects).
• Final deliverables: As per the approved project timeline, typically ranging from a few weeks to months depending on the scale of the project.

2.2 Delays in Delivery

While we aim for punctuality, delays may occur due to:

• Incomplete or delayed input from the client.
• Technical challenges or force majeure events (e.g., natural disasters).
  In such cases, the client will be promptly informed, and revised timelines will be mutually agreed upon.

3. Delivery Method

Our services are delivered digitally, using secure and reliable channels to ensure seamless handover of deliverables.

3.1 Digital Delivery Channels

• Email: Smaller files and documents are sent directly to the client’s registered email.
• Cloud Storage: Large files or project folders are shared through platforms such as Google Drive, Dropbox, or OneDrive with restricted access links.
• Hosting and Deployment: For live websites, deployment is carried out directly to the client’s hosting server or as specified in the agreement.

3.2 Access Credentials and Ownership Transfer

• For hosted solutions or software, clients will receive all necessary access credentials upon project completion and approval.
• Ownership of the deliverables is transferred once the final payment is received in full, as per the agreed terms.

4. Client Responsibilities

To facilitate smooth delivery, clients are required to:

• Provide accurate and up-to-date contact details for communication and delivery.
• Share access credentials for hosting or third-party tools (if applicable) in a timely manner.
• Acknowledge receipt of deliverables within 7 days to confirm successful delivery.

Clients are encouraged to back up all deliverables after receipt. Infomaze Technology will not be liable for loss of files or data once delivery is confirmed.

5. Confirmation of Delivery

• Clients will be notified via email upon successful delivery or deployment of the agreed services.
• For website projects, delivery is considered complete once the website is live and accessible via the agreed domain or hosting.
• Clients must review the deliverables and report any issues or discrepancies within 7 days of receiving them.

6. Post-Delivery Support

• After the initial delivery, we provide limited support for any technical issues or adjustments required, as per the terms outlined in the project agreement.
• Long-term maintenance or updates can be arranged under a separate agreement or subscription plan.

7. Non-Delivery Scenarios

Delivery may be delayed or deemed incomplete in the following cases:

• The client fails to provide required inputs or approvals on time.
• Unforeseen technical difficulties, such as server downtime or software issues.
• Outstanding payments for the project.

In such cases, we will work with the client to resolve the issues and ensure delivery as soon as possible.

8. Governing Law and Dispute Resolution

This policy is governed by the laws of India. Any disputes related to delivery will be resolved amicably through discussions. If unresolved, disputes will be subject to arbitration under Indian jurisdiction.

9. Contact Us

For questions or concerns related to shipping and delivery, or to report issues with deliverables, please contact us:

• Email: riteshsingh191292@gmail.com
• Website: https://techanalysis.in/

Our team will respond within 2 business days to address your concerns and provide necessary assistance.